Project Scope

Achieving ISO 9001: 2015 certification

Service Deliverable

1. Awareness on ISO 9001:2015

• Awareness on ISO 9001:2015 shall be conducted for all level of the organization. Leadership training shall be given to all seniors and subordinates.

2. Review of Organization Structure

• Organization structure shall be reviewed with the top Management.
• Organization chart shall be prepared with line of authority

3. Defining of Quality Policy

• Quality Policy shall be defined and educated to all staffs in the organization

4. Setting Quality Objectives and Targets

• Quality Objectives and Targets shall be fixed for each department to control the process

5. Appointment of Management Representative

• Management representative shall be appointed for establish, implement and maintain the Quality Management System.

6. Appointment of Management Review Committee Members (MRC)

• MRC members shall be appointed for implementing the system in entire the organization

7. Study of Department Activities

• Department wise activities shall be collected for developing the Manual and Procedures

8. Use of Master Copy

• Department wise master copy shall be reviewed and documented

9. Internal Audit Training

• System auditor shall be selected and adequate training provided for performing internal audit

10. Annual Audit Plan

• Annual Audit Plan shall be prepared to conduct the internal audit at periodic level

11. Conducting Management Review Meeting (MRM)

• Organization structure shall be reviewed with the top Management.
• Organizing the MRM to discuss the all issues with Key personnel

12. Conducting Management Review Meeting (MRM)

• After well established of the Quality Management System External Certification Body is asked for review the existing system for recommend the certification.
• Full involvement till certification and guarantee of certification

1. The organization makes it clear to their employees, suppliers, and their clients and the outside world that customer satisfaction is at the core of their business.

2. The line of authority is well defined and the specific roles and responsibilities are framed for each person in the organization.

3. All the macro to micro level processes is identified and SOPs are framed for each and every process (From raw material purchase to Finished goods dispatch, from customer complaint handling to employee’s skill development)

4. The ISO 9001-2015 standard requirements have been framed on the doctrine of PLAN – DO - CHECK - ACT. Based on this, this system implementation constructs the same methodology in the organization in every step of process.

5. Another important area of focus is to lay down departmental objectives and methodology for Data Collection in every possible stage. This helps the organization to conduct Root cause analysis for failures to reach the target. This should be reviewed during monthly review meeting.

6. This creates the opportunity to derive action plan for…

• Waste control in terms of man, machine, money and time
• To identify and fill the system gap
• For exploring the Possibility for efficient resources utilization
• Employing right person to do the job
• Stock control

7. For all the above, the system implementation involves in the clear-cut documentation in the form of SOPs, data collection formats, Quality control Parameters, and for process control methodology

8. Document and record control - This mechanism is developed in this system to maintain a smart, transparent record keeping procedure which will be well under the control of management

9. Objective proof is ensured in the form of records and registers for all the work done which will be the tool to ensure every activity and performance

The above are very limited and not exhaustive. The organization which implements the system standards effectively will certainly understands, and could demonstrate the benefits in better way